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Hurricane Ian Updates

Be Prepared – Hurricane Ian Info for Central Florida

Living in a Hurricane prone area can be nerve-racking at times. Even if you don’t live in the home full-time, it’s still important to protect your investment. These tips can help prepare you and your home not only for hurricanes but other types of severe weather.

Power Outages: OUC customers can report outages three ways

  • Report via Text – Use your mobile device to text OUT to 69682 (myOUC). You’ll receive updates via text about the outage cause and estimated time of restoration.
  • Report Online – Log In to your account to report your outage or service problem.
  • Report via Phone – Use our 24-hour outage reporting line by calling 407-423-9018.

Prepare for Evacuation if Necessary:

  • Pack a “go bag” that you can grab if needed.
  • Stock up on emergency supplies including: flashlight, batteries, a hand crank emergency radio, a first aid kit, some non-perishable food items, water, money, any necessary medications and important documents that you’ll need if you have to evacuate.
  • Protect your property by installing sewer backflow valves, anchoring fuel tanks, reviewing insurance policies, and cataloging belongings.
  • Make arrangements for your pets: Local shelters may not accept pets so it’s best to call your local Humane Society to find pet shelters nearby.
  • Know your flood zone and prepare an evacuation route if your area is prone to flooding.

Find a Shelter if Needed (Orange County, FL):

Stay Safe at Home:

  • Put up window shutters, get sandbags, clean and secure your rain gutters.
  • Find gasoline for generator.
  • Stay in a room with no windows.
  • Go upstairs if flooding occurs.
  • Trim all dead branches, uproot dead trees and remove an potential projectiles.

Final Few Reminders:

  • Customers should visit for important resources for before, during and after the storm.
  • Customers can register for outage alerts by texting REG to 69682 or visiting Alerts are available in English and Spanish.
  • Customers can stay connected to OUC on our social media channels here and get the latest News & Announcements here.
  • Dial 311 for the Non-Emergency Help & Info line in Orange County, FL.
  • Orange County, FL schools will be closed 9/28/22-9/29/22.

An approaching Hurricane can cause a lot of stress and panic, and preparing early can help make sure you, your family and your pets are safe. If you find yourself in a situation where a Hurricane is approaching be sure to follow any evacuation orders given by local officials. Don’t forget, hurricane season runs from June 1st to November 30th.

Hurricane Preparedness Checklist – Personal



























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